Careers

Current Opportunities

• ACCOUNT COORDINATOR (Full-Time Position)–Toronto

  Job Location: TORONTO

  Job Summary: The Account Coordinator is responsible for completing the necessary processes/duties to ensure GES Canada processes all customer orders in a timely manner, which results in exceptional delivery of services and products. This position works independently on smaller events, and directly supports Senior Account Managers on larger events.

  Responsibilities:

  • Work closely with the MTCC and our facility partners to provide customer services that exceed expectations
  • Manage up to 20 events per month, including corporate meetings and conferences, government conventions, and tradeshows while maintaining a client satisfaction rate of 100%
  • Deal directly with various conference and event organizers as well as exhibitors to help them execute successful events: identify their needs, manage show preparation and logistical challenges, respond to on-site requests and oversee event move-in and move-out, manage outside suppliers when their services are required
  • Coordinate various administrative tasks including contract delivery, invoicing and internal documents
  • Lead event production team by providing accurate and detailed orders under strict deadlines and coordinate trucking and delivery of equipment and ensure set-up and dismantling is completed within a specified time as required by clients
  • Communicate with clients to secure all pertinent information relating to their orders, including client’s needs and vital timelines. Troubleshoot and resolve potential problems
  • Perform administrative functions (i.e. reception, attending meetings, preparing quotes, maintaining files etc.)
  • Assist Account Managers on various projects, where necessary
  • Perform other duties as assigned by Account Manager or Management

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• Account Manager – Toronto

  Job Location: Toronto office
  Job Summary: As the “CEO of the Show”, GES Account Managers are responsible for coordinating and overseeing tradeshow production and ensuring that client expectations are met, while maintaining overall show profitability.   
  
  

  Responsibilities:
  

  • Coordinate and oversee tradeshow production and provide on-site supervision at tradeshow venues for a variety of different accounts.
  • Responsible for the management of shows from planning stages through invoicing.
  • Act as a liaison, and build relationships with Show Organizers, exhibitors, convention center/hotel staff, production personnel, internal clients and ancillary vendors with regard to all services.
  • Ensuring that the correct contract prices are applied to services provided, and developing custom pricing for all non-contracted elements of the show.
  • Generate show management invoices while ensuring that the invoice process follows company timelines, is accurate, communicated and collected.
  • Annual participation of the Plan/Budget process, developing revenue and operational financial targets for all assigned shows.
  • Provide accurate timely forecasts to senior management for all assigned events.
  • Fulfill lead role in meetings on assigned shows including organizing, hosting and leading Pre and Post/Countdown meetings.
  • Supervise and assist all show personnel assigned to Account Management and all subcontractors as needed.
  • Ensure that current and new show metrics are consistently measured, evaluated and communicated with the GES team.
  • Performs other duties as assigned and deemed necessary of the position.

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