Every year we answer more than 50,000 calls, process 60,000 orders and personally reply to 110,000 emails from exhibitors. Whether it’s furniture, floor coverings, stand fittings, electrical requirements or simply just a quick question – we’ve got your exhibitors covered.
By using our ServiCentre team, your exhibitors can rely on a range of services including:
- Appointment scheduling with a customer service advisor
- Live chat service for online enquiries
- Expert advice about every aspect of exhibiting
- Multi-lingual support for major European and Middle Eastern languages
- Comprehensive FAQ reference point for all exhibition enquiries
We’ve penned answers to some of the most common, and technically challenging, questions we receive on a daily basis in our new FAQ area. Our team is made up from some of the most capable and experienced people in our industry, and we believe that our knowledge should be accessible to everyone.
Ciao, Bonjour, ابحرم
Whatever services or support your exhibitors need, you can rest assured nothing will get lost in translation with us. Our ServiCentre experts and advisors are fluent in a vast number of languages - including major European and Middle Eastern languages.
Support at time that suits
Our ServiCentre team can now call your exhibitors back at a time that suits them with our new appointment scheduling tool. Exhibitors will get a direct line to a specialist who knows exactly how to deal with their enquiry before they even pick up a phone. No one likes being passed from pillar to post, so we’ll make sure your exhibitors truly get a single point of contact for everything they need.
Dedicated to the care of your exhibitors
Technology is a great supplement to customer service, but it’s no substitute. So while we’re happy to offer a range of online tools to help you streamline your exhibition processes, we also make sure you have real, live (and really helpful) people available to talk when you need them.