GES National Servicenter Moves to New State-of-the-Art Facility
(LAS VEGAS, Nev., July 28, 2003) – The GES National ServicenterSM has relocated into a 10,597 square foot, state of the art facility within the new GES® flagship operation in Las Vegas. This relocation allows GES Exposition Services, Inc., the national leader in exhibition and event services, to provide an even greater level of service to its exhibitors nationwide using its “one number, one call, all shows” concept.
The new custom-designed space facilitates GES’ role as a leader in the customer service arena. Technologically advanced phone systems, reporting programs and LED display boards allow the GES National Servicenter team immediate access to show information and updates as well as access to valuable feedback on call volume and service capabilities. Additionally, the new facility consolidates many departments, including billing and logistics, which are critical components in servicing the entire scope of the show.
“GES continues to lead the way in tradeshow and exhibitor services,“ said Paul Dykstra, president and chief executive officer of GES. “This new facility allows GES to integrate all aspects of exhibitor services providing a seamless experience for our customers.”
“With one phone call, an exhibitor can discuss their booth space and set up their needs for a show in one city while arranging transportation of materials and finalizing billing for shows in other cities,” states Cyndy Peterson, vice president, GES Exhibitor Services. “Our one-stop service increases efficiency and satisfaction for our exhibitors.”
The 100-person call center also has created local employment in Las Vegas, where GES is a top non-gaming employer with more than 500 local employees.
Las Vegas-based GES has offices in every major convention market across North America. GES provides convention and trade show managers with a wide range of services including planning, logistics, materials handling, floor plans, exhibits and design, signs and graphics, installation and dismantling, electrical distribution, lighting, carpet and furnishings, and automated freight and package receiving. GES services many well-known shows including the National Association of Broadcasters, the Food Marketing Institute, the Consumer Electronics Show and MAGIC.
GES Exposition Services, the premier provider of exhibition and event services in the tradeshow industry, is a subsidiary of Viad Corp (NYSE:VVI), a $1.6 billion revenue, S&P MidCap 400 company based in Phoenix. With headquarters in Las Vegas and offices in every major convention market across North America, GES’ expertise includes exposition general contracting, corporate event services and comprehensive exhibitor services. For more information, visit www.gesexpo.com.